Hello Guys,
Alot of times business user will request to retrieve document (sales order, invoice ) which is past 5-10 years due to audit purpose. Most of the times these document is already archived inside the SAP system in order to reduce the storage space in the system.
What you can do is to propose user to use the below tcode to view the archived document:
1) Sales Order
Tcode /PBS/VA03
2) Invoice:
Tcode: /PBS/VF03
😊
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